Legal

Terms of Service

Last updated: May 2026

Final legal text in progress — pulled from the BorrowBase iOS app's in-app legal page.

These Terms of Service ("Terms") govern your access to and use of the BorrowBase platform, mobile applications and website (collectively, the "Service"). By using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and able to form a binding contract to use BorrowBase.

2. Accounts and verification

You agree to provide accurate information and to complete identity verification when required. We may suspend or terminate accounts that fail verification or violate these Terms.

3. Bookings and the role of BorrowBase

BorrowBase is a marketplace that connects renters and owners. We are not the owner of any item listed. Rental agreements are formed directly between the renter and the owner.

4. Fees

BorrowBase charges a flat platform fee of 12% per completed booking, split evenly (6% renter, 6% owner). Stripe processing fees may apply separately.

5. Deposits and payments

Deposits are authorised through Stripe and held until both parties confirm the return. Disputes follow the process described in our FAQ and may result in deposits being captured in part or in full.

6. Prohibited use

  • Illegal items or activities
  • Bypassing SecureMeetup or evidence capture
  • Circumventing platform fees
  • Harassment, fraud, or abuse of other users

7. Limitation of liability

To the maximum extent permitted by law, BorrowBase is not liable for indirect, incidental or consequential damages arising from the Service or any rental.

8. Changes

We may update these Terms from time to time. Material changes will be notified in-app or by email.

9. Contact

Questions? Email support@borrow-base.com.